Policies for returns of payments made through the Virtual POS.

In the event that there is a duplicate charge to the card, a charge is made for an erroneous amount or the service contracted by unilateral withdrawal of the notified customer does not materialize before the provision of the same Group BC will cancel the charge to the card or means of payment used within a maximum period of 15 days and will provide a copy of the proof of cancellation or return to the cardholder.

Once the service has been carried out without any of the situations described above, the amount already paid cannot be refunded.

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